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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Regulations and Policies


The transportation of hazardous materials by rail is regulated by federal law, U.S. Department of Transportation (U.S. DOT), U.S. Environmental Protection Agency (EPA), the U.S. Transportation Security Administration (TSA), and the U.S. Department of Homeland Security (DHS).

Hazardous Materials

Hazardous Waste

TIH/PIH Commodities (RSSM)

Non-Accident Releases (NARs)

Shipping Documents

Tank Cars

Intermodal Shipments