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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Shipping Documents


Hazardous Auto-Reverse Program

The Hazardous Auto-Reverse (HAR) Program automatically generates shipping instructions for empty hazmat cars that are returning to their origin. When you submit a pull request for an empty hazmat car, HAR generates empty-return shipping instructions for moving the car. Confirmation is automatically faxed to you.

To participate, review the HAR Authorization (PDF), print and complete it and fax it to 904-332-7144. You will be notified when authorization is complete.

Timely Shipping Instructions/Billing for Hazmat Cars

Shipments offered to CSX without shipping instructions can cause confusion and delays since the cars may require multiple switches in a serving yard while awaiting billing. Also, manual intervention is required to expedite receipt of the billing information. Customers whose loaded cars arrive at a CSX serving yard without proper billing instructions will be charged for the late delivery of shipping instructions. This is outlined in CSXT Publication 8100.