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CSX launches Pride in Service, a new corporate community investment program to honor and serve those who serve our country and communities – our nation’s veterans, active military, and first responders.


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After releasing its third quarter financial and operating results on October 16, members of the CSX leadership team elaborated on earnings performance and business outlook during a call with analysts.


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CSX is effectively executing its scheduled railroading operating model as it drives toward becoming the best run railroad in North America.


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Our customers ship everything from soybeans to SUVs and rely on CSX to deliver the excellent transportation service they need to support and grow their business.


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CSX railroaders are the driving force behind our success. Each employee is committed to running the safest and most efficient railroad.


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CEO Jim Foote Presented at the 6th Annual Credit Suisse Industrials Conference on Nov. 29. Listen to the Replay.
CSX CEO Addresses Baird's 2018 Global Industrial Conference on Thursday, Nov. 8
CSX Announces Record Third Quarter 2018 Financial Results
CSX donates $100,000 to the American Red Cross to support Hurricane Michael recovery efforts
CSX announces new growth initiatives for Northwest Ohio Intermodal Terminal
CSX Promotes Rail Safety Week Sept. 23-29
Operate Safely
Improve Customer Service
Control Costs
Optimize Asset Utilization
Value and Develop Employees

The Guiding Principles of

SCHEDULED RAILROADING


Scheduled railroading is transforming CSX into a more efficient and reliable railroad. Based on five guiding principles — safety, service, cost control, asset utilization and people — scheduled railroading is both an operating model and a shared commitment to excellence.

OPERATE SAFELY


Maintain 100% compliance with safety and operating rules 100% of the time to protect our employees, our customers’ freight, and the communities in which we operate.

IMPROVE CUSTOMER SERVICE


Do what we say we are going to do. Know your customer and understand how you can drive value. Proactively communicate at all times including when we cannot meet our commitments.

CONTROL COSTS


Eliminate unnecessary steps that add complexity and costs.

OPTIMIZE ASSET UTILIZATION


Do more with less by maximizing the value of our assets through increased transit speed and lower dwell. 

VALUE AND DEVELOP EMPLOYEES


Act with integrity, make sure employees know what is expected of them and reward them when they do the right things, and always strive to get better.

WORKING AT CSX

Be part of the team working to make CSX the best run railroad in North America. Learn more about available careers with CSX and take the first step to becoming a CSX railroader.

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WORKING AT CSX
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COMMUNITY INVESTMENT

By operating responsibly, generating economic opportunities, and giving back, CSX makes a positive impact in the communities where we operate.   

Each year, CSX contributes milions of dollars in grants and in-kind donations to nonprofit organizations. We also offer community service opportunities for employees and their families.

 

CSX Pride in Service

  • Honoring veterans, active military and first responders
  • Impacting more than 100,000 heroes and their families
  • Multi-million dollar commitment through non-for-profit partnerships
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