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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Railroad Dictionary


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Yard A system of tracks other than main tracks and sidings. A yard is used for making up trains, for storing cars, and for other purposes.
Yard Clerk Person engaged in clerical work in and around yards and terminals. In some locations, person engaged in checking tracks.
Yard Engine An engine being used in yard service.
Yard Foreman A yard conductor.
Yard Limits A portion of main track designated by special instructions. Yard limits are identified by signs.
Yard Office Building erected within a yard or terminal in which business is conducted.
Yard Slug A cabless slug unit, not equipped with a diesel engine, but equipped with MU capability and traction motors, which receive electrical power from a mother locomotive.
Yardmaster Person responsible for control of trains and engines operating within a yard.