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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Railroad Dictionary


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Van Train A train with piggybacks or containers.
Vent Valve A valve, attached to the brake system of a locomotive or car, that responds to an emergency rate of reduction of brake pipe pressure by locally venting the brake pipe at the locomotive and/or car to the atmosphere, thereby serially propagating the emergency application throughout the train.
Ventilated Box Car Similar to an ordinary box car, but arranged for ventilation and suitable for the transportation of produce or other foodstuffs not needing refrigeration.
Via By way of.
Voucher A CSXT draft.