ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144

 
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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Railroad Emergencies: 1-800-232-0144

New Customers

If you have questions about shipping by rail, contact our Merchandise Sales team at NBD@csx.com, or call 1-877-ShipCSX (1-877-744-7279), options 5 - 1.

Problem With a Shipment?

Learn the options for contacting us about a shipment problems. Report a shipment issue

Can't find what you need?

Contact us via the 1-877-ShipCSX phone tree options.