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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

ShipCSX.com


ShipCSX tools can help you plan, ship, trace and pay for your shipments quickly and efficiently, with secure data that is specific to you and your company.

Why use ShipCSX?
  • Provides the most up-to-date information available.
  • Saves time and eliminates costs associated with phoning and faxing.
  • Helps reduce errors that can cause shipment delays.
  • Returns real-time confirmation of transactions.
  • Available around the clock, for your convenience.
Log in to ShipCSX

To log in, you must be a CSX customer and have a ShipCSX user ID and password. Register now

For help, call 1-877-ShipCSX (1-877-744-7279), option 2.
 

eBusiness Application Directory

CSX eBusiness provides essential tools for industry-leading electronic communications, data exchange operations and real-time reporting services in the transportation industry. Our priority is to provide you with the utmost in fast, effective and efficient interactions for every shipment. Take a look at why the CSX eBusiness resources are the convenient way to take your electronic interactions to the next level.

eBusiness Application Directory (PDF)

News & Updates

2014 eBusiness Customer Workshop – Nashville, Tenn.

The eBusiness Team hosted its ninth annual workshop on October 1-3, 2014. Customers in attendance received training on various ShipCSX tools and services.

Download the training material used during the workshop:

eBusiness Workshop Training Manual (PDF)