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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Emergency Responder Training and Education


CSX provides emergency planning assistance and training to local fire, police and emergency response personnel in the communities we serve.

Online Training at CSXSAFE.com

CSX hosts a free online training program to educate emergency personnel on how to safely respond to incidents on and around railroad property and equipment.

CSXSAFE offers participants the opportunity to gain an understanding of how railroads operate, including some of the hazards of working around the rails and necessary protocols to keep responders safe.

The web-based program takes less than an hour to complete and is intended to provide important information to public agency personnel in fire and police departments, rescue and emergency medical organizations about basic rail safety precautions, railroad operations, initial-response procedures, types of rail equipment and who to call in an emergency.

Upon completion of the training modules, participants take a quiz, print a certificate of completion and are able to browse through upcoming in-person training opportunities being offered across the CSX network.

Training Materials

The CSX Transportation Public Safety and Environment department provides free training and emergency planning materials for emergency response agencies. Visit our Training Materials for Emergency Responders page to request any of the following items:

  • Community Awareness Emergency Planning Guide
  • Emergency Response to Railroad Incidents Self Study Guide
  • Emergency Response to Railroad Incidents Self Study Video
  • Locomotive Emergency Response Operations Video