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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Total Distribution Services Inc. (TDSI)


TDSI, a CSX Corporation subsidiary, offers additional vehicle-handling services through a network of automobile-distribution facilities, storage locations and facilities providing service to Eastern, Gulf and Southeastern ports.

TDSI transloads customers' products from one transportation mode to another – rail car to truck, truck to rail car, or rail car to ship.

The services TDSI provides are conducted by independent contractors in facilities where TDSI has operating contracts.

View the TDSI Automotive Facilities locations

Additional TDSI services include:

  • transfer of vehicles
  • plant-release agent
  • drive-away services
  • storage
  • staging
  • accessorization
  • mechanical preparation of empty multi-levels
  • rail car switching
  • major railcar repairs
  • state-of-the-art inventory system with real-time reporting

For more information about the services provided by TDSI, call 904-359-3546 or email Bryce_Thomas@csx.com.

Total Distribution Services Inc.
500 Water Street, J980
Jacksonville, FL 32202