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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Service Start-Up and Integration


From assessing service feasibility to loading rail cars safely to registering for eBusiness tools, the Service Start-Up and Integration (SSUI) team helps you complete critical pre-movement activities for a smooth, error-free business start-up.

If you've never shipped with CSX, take a moment to get acquainted.

New to Shipping by Rail?

If you are new to shipping with CSX or haven’t shipped by rail from your facility in more than 6 months, contact the Field Office Manager for your area.

We will need to ensure that:

  • Your facility is rail served and your track is serviceable.
  • CSX serves your location and can meet your service needs.
Changing Your Business Operations or Service Requirements?

If you already are a CSX customer but have a change to your business or operating environment – like expanding rail capacity or changing shipping patterns – contact the SSUI manager for your area. We'll help evaluate your changing needs and determine what adjustments need to be made to accommodate your changes.

See below to contact an SSUI manager now.

Need a Rail-Served Site, or to Make Your Site Rail Ready?

Search our Industrial Development database for available Green Field sites or rail-ready commercial properties, or contact a Site Design Manager about developing or expanding rail infrastructure at your site. Visit Industrial Development

Contact a Service Start-Up Field Office Manager

Name Phone Location
Josh Calandros 304-617-3989 Selkirk, N.Y.
Matt McLaughlin 352-634-0108 Jacksonville, Fla.
Jamaar Benton 701-426-3115 Jacksonville, Fla.
Suzi Hamby 513-853-1143 Cincinnati, Ohio
Michael Rodgers 918-809-2353 Baltimore, Md.
Scott Cox 843-514-7407 Florence, S.C.
Chris Visconti 904-806-0723 Atlanta, Ga.
Greg Hish 630-730-5576 Chicago, Ill.