Use the ShipCSX Claims Management tool to submit loss or damage reports and freight claims.
Filing exception reports and freight claims online with the ShipCSX Claims Management tool saves you time and helps us provide you faster, better service. This tool also helps you with the administrative work associated with managing exception reports and claims.
You must be a registered ShipCSX user to access the secure tool. Register now
Log in to ShipCSX
Mouse over the "Resources" tab and select "Claims Management."
For help with ShipCSX, call 1-877-ShipCSX (1-877-744-7279), option 2.