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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Equipment


As a CSX customer, you have access to a fleet of more than 84,000 rail cars. Different car types have special features for shipping specific products.

Railroad Equipment: see rail car types and the commodities they carry. Learn more

Dimensional/Clearance: oversize loads often require a heavy-duty flat car. Learn more

Damage Prevention: get loading patterns that make the most of rail car capacity and protect your product. Learn more

Shipping Transportation Equipment: freight cars moving for repair and rail car parts. Learn more

Shipping Machinery: moving machinery products and parts. Learn more

Intermodal Equipment: container equipment details. Learn more