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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Pricing


Get pricing information for moving lime.

Look Up a Price

If you are not a current CSX customer but would like pricing information, contact our Inside Sales team at NBD@csx.com, or call 1-877-ShipCSX (1-877-744-7279), options 5 - 1.

If you're already a CSX customer, log in to ShipCSX to use the secure Price Look-Up tool.

If you need a price quote for products not covered by our online pricing system, e-mail us your request on the Price Request form.

Supplemental Pricing

Get information about accessorial and supplemental pricing in the CSXT 8100 Publication.

Find Recommended Junctions

Use our Junction Lookup tool to find preferred junctions for shipments involving other railroads.