Click the applicable link below to find out information about your benefits.
Contact | Type of Support/Assistance | Contact Information |
---|---|---|
CSX Employee Service Center |
|
800-633-4045, Option 0, then press 1 Monday through Friday 8:30 a.m. - 3:30 p.m. |
CSX Technology Service Desk |
|
800-243-7743, Option 6
Click here to reset your password online |
Log into Direct Access by typing DirectAccess/ in the browser.
Select Me
Select Benefits
Select Document Records
Select + Add
Select Document Type
Drag or upload documents in the Attachments field
Important Note - Multiple documents must be uploaded as a "single" document.