Working at CSX
Retired Management
Find out information about your benefits by selecting the below link(s):
The medical/pharmacy summary plan document (SPD) is available upon request. You can request a copy from the CSX Employee Service Center at 1-800-633-4045, Option 3.
Vendor | Benefits Type | Contact Information |
---|---|---|
Aetna |
Medical and Dental Benefits for Non-Medicare Retirees |
1-800-874-1458 |
CVS Caremark |
Prescription Drug Benefits for Non-Medicare Retirees |
1-866-273-8571 |
Via Benefits |
Medical, Dental and Prescription Drug Benefits for Medicare-Eligible Retirees |
1-888-612-8212 |
MetLife |
Life Insurance |
1-800-638-6420 |
CSX Savings Plan |
CSXtra or Capital Builder Plans |
1-888-CSX-401k |
CSX Pension Center |
CSX Pension Plan |
1-866-CSX-PAYS |
Northern Trust |
CSX Pension Benefit Payments |
1-800-437-9520 |
Railroad Retirement Board |
Railroad Retirement Questions |
1-877-772-5772 |
CSX Payroll Department |
Payroll (including W-2s) |
1-800-582-2655 |
CSX Employee Service Center |
Death Notification, Benefits and/or other CSX related matters |
1-800-633-4045 |