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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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At CSX, everything we do starts with the customer. Our crude oil experts know communication, relationships, speed to market, and getting rates quickly all play an important role in executing a business transaction. Visit www.csxcrudebyrail.com for more information.

Suppliers:

Jeff Goutcher
Director, Sales – Chemicals West
Jeff_Goutcher@csx.com or 972-661-3690

Cynthia Evans
Director, Sales - Chemicals East
Cynthia_Evans@csx.com or 856-778-5116

Mel Goodwin
Senior Account Manager - Chemicals East
Mel_Goodwin@csx.com or 856-778-5117

Refineries:

Cynthia Evans
Director, Sales - Chemicals East
Cynthia_Evans@csx.com or 856-778-5116

Mel Goodwin
Senior Account Manager - Chemicals East
Mel_Goodwin@csx.com or 856-778-5117

Terminals/Market Development:

Jacqueline Bullock
Manager, Market Development
Jacqueline_Bullock@csx.com or 904-359-3609

Logistics:

Jacqueline Bullock
Manager, Market Development
Jacqueline_Bullock@csx.com or 904-359-3609

Marketing:

Mike Manabat
Market Manager
Mike_Manabat@csx.com or 904-359-3769
 
 

Please use the contact information below outside of normal business hours. Available 24/7.

Manager of Unit Train Operations
DLEnergyOperations@csx.com or 904-381-2010 or 904-381-5551

 

Direct general questions to CrudeOil@csx.com