ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Become a Customer


Contact CSX for Rates or General Information

Please complete the form below and a CSX representative will be in touch regarding service. 

  • To get a public rate for a shipment, please Register for ShipCSX and use the ShipCSX Price Lookup  tool.
  • To get a price for coal, contact a coal representative.
  • For finished vehicles, call 904-359-1931. (Note: CSX does not move personal vehicles).
  • For auto parts, call 904-359-4922.
  • For dimensional/clearance moves, call 904-359-1581.