CSX $      

 /  ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144  /  Accessibility IconAccessibility Icon

Resources


Equipment

The CSX coal fleet consists of high-quality, high-capacity cars. CSX also offers Coke Express bottom-drop coal hoppers, triple hoppers, and quad hoppers. The cars maintain the dimensions and capacities of the carbon steel design, but with the longevity and integrity inherent in stainless steel.

To learn more about CSX equipment visit https://www.csx.com/index.cfm/customers/resources/equipment/.

To learn more about what's happening in the coal industry visit
American Coal Council
America’s Power
Association of American Railroads
Energy Information Administration
National Mining Association (NMA)
Mine safety and Health Administration (MHSA)

Freeze Conditioning

Freeze Conditioning Requirements (PDF)
CSX Approved Freeze Conditioning Agents (PDF)

Transactions and Tools

Tools designed especially for coal customers are available through ShipCSX, CSX's secure transaction website.

To access the tools, complete the eBusiness registration form

Transaction Tools
Manage Coal Shipments

ShipCSX Unit Train Management. This suite of tools allows you to request coal shipments, track and release the cars once they've been received and emptied.

Components include:
Place Orders: Enter coal-loading requests using a calendar-based tool.
View Orders: Keep track of your orders on a calendar as they move from requested through loaded to emptied status.
Release Trains: Release emptied cars back to CSX.
View Sets: Keep track of your dedicated sets of cars.
View Stragglers and Spares: Track down cars that have stopped to be repaired or are no longer where you expect them to be.

Submit Shipping Instructions (also known as bills of lading)

ShipCSX Shipping Instructions. Submit shipping instructions with a secure online tool.

Helpful features include:
- Real-time confirmation of successful submissions.
- Real-time notification if data errors require correction. Helps eliminate errors that can cause shipping delays.
- For live assistance call CSX Customer Solutions at 1-877-744-7279, option 2-1-5.
- Correct or cancel CSXT shipping instructions no matter how they are originally transmitted.
- Save repeat instructions as templates.
- Use the time-saving Quick Ship for repeat shipments.
- See the status of all shipping instructions for your location.
- Use "lookup screens" to help you select correct information.
- Print or e-mail multiple copies at one time.
- Save drafts of incomplete instructions and complete them when it's convenient for you.

Shipping Instructions via EDI. If you would like to provide shipping instructions via EDI, visit EDI and B2B - CSX.com.

Look up terms in our Railroad Dictionary - CSX.com.