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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Awards and Recognition


At CSX, we know that People Make the Difference. Our employees are dedicated to safeguarding communities and the environment, and have been widely recognized for their achievements. In 2016, CSX was recognized with several high-profile awards, rankings and selections for its business practices, long-term investment value and commitment to excellence:

 

Top 100 Military Friendly Employers

In 2016, CSX was named to the G.I. Jobs list for the eighth consecutive year recognizing the company’s commitment to hiring veterans. Approximately one in five CSX employees is a veteran.

 

Forbes’ America’s Best Employers

In 2016, CSX was recognized by this independent survey for the second year in a row. CSX had the fourth highest score in the “Transportation and Logistics” industry.

 

2016 Dow Jones Sustainability Index

CSX received this top sustainability honor for the sixth consecutive year for high performance in environmental management, corporate governance, supply chain management and corporate citizenship and philanthropy.

 

Fortune’s World’s Most Admired Companies

For the sixth consecutive year, CSX’s reputation and long-term investment value was recognized by Fortune Magazine in their 2017 ranking, taking second place within the trucking, transportation and logistics industry.

 

Corporate Responsibility Magazine’s Best Corporate Citizens List

CSX was ranked 47th on the 2016 list, which highlights the company’s commitment to stewardship through ongoing grant programs, in-kind donations and increased transparent reporting, while maintaining shareholder returns.

 

IDG Computerworld’s Best Places to Work in IT

CSX was one of 100 companies that received this award for excelling at creating a dynamic and satisfying IT work environment.

 

Disability Equality Index Best Place to Work

CSX achieved a score of 90 percent on the 2016 Disability Equality Index, making it a best-in-class organization for disability inclusion practices.

 

The John H. Chafee Environmental Excellence Award

Presented by the Association of American Railroads (AAR), The John H. Chafee Environmental Excellence Award recognizes an individual railroad employee who has demonstrated outstanding environmental performance in the area of environmental awareness and responsibility. In the past few years, the following CSX employees have been awarded the award for their achievements:

  • Michael Hoey was recognized for his career contributions to elevating environmental standards in rail construction and design processes. Hoey has been at the forefront of developing environmental control processes, following extensive permitting requirements and implementing thoughtful remediation plans.
  • Chris Durden was recognized for his high level of environmental stewardship. He spearheaded a number of environmental initiatives at the Northwest Ohio Intermodal Terminal, including zero emission wide-span cranes that regenerate a signification portion of their power back to the terminal grid and reduce air pollutants by approximately 80% per lift.

 

The North American Environmental Employee Excellence Award

The North American Environmental Employee Excellence Award, presented by AAR, honors the industry's top environmental professional. The following CSX employees have recently received this award:

  • Raghu Chatrathi was honored with the award due to his leadership over environmental remediation, sustainability, and compliance programs at CSX. He has designed processes and protocols for a variety of environmental stewardship initiatives, including transforming contaminated properties, conducting a system-wide analysis of renewable energy use and establishing environmental protocol for “Rails-to-Trails” projects.
  • Matthew Adkins led a team that successfully remediated the former Gautier Oil creosote treatment plant in Gautier, Miss., spending nine years investigating, designing, and executing a plan to restore and enhance the 24-acre coastal site. Now part of a conservation easement, the site was granted Wildlife at Work certification by the Wildlife Habitat Council.
  • Paul Kurzanski was recognized for successful management of approximately 125 environmental remediation projects in 6 states (Illinois, Indiana, Kentucky, Michigan, New York and Ohio) and the development and implementation of CSX's Environmental Leased Property Review and Lab Management programs. Kurzanski also authored 19 key Environmental Management System documents covering programs, processes and instructions. 

 

EPA Climate Leadership Award

CSX won a U.S. Environmental Protection Agency (EPA) 2013 Climate Leadership Award in the Goal Achievement category. The award recognizes CSX’s achievement in reaching their voluntary 8% greenhouse gas (GHG) emissions intensity reduction goal in 2010, over 2006 levels.