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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Property Maps


For a map showing CSX's rail transportation system, see the CSX System Map.

Railroad Valuation Maps:

CSX Employees: Use the Internal Request Form

Customers/External Requests: Complete the Valuation Map Reproduction Request Form.

  • Include the billing address on the request.
  • Provide city/county and state, along with one of the following: GIS #, Val Sec & Sheet, Milepost & MP Prefix, DOT crossing number, nearest street and distance from that street or an attached map of the area.

Please note: There is a charge of $85 per valuation map, $50 for each additional copy, and $2 per map for shipping, unless overnight delivery is specified, which is a $12 charge.