ShipCSX / REPORT AN EMERGENCY: 1-800-232-0144
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Report an Emergency: 1-800-232-0144
Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.
500 Water Street, 15th Floor
Jacksonville, FL 32202
CSX Transportation, Inc.
500 Water Street
Jacksonville, FL 32202
CSX Transportation’s bridge over the New River in Fort Lauderdale, Fla., is temporarily out of service due to a problem in the mechanism that lifts and lowers the span. Repairs are under way, and the bridge is expected to re-open late Friday or Saturday. Service to South Florida customers is suspended but will resume as soon as the bridge is operational.
Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.