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officialcsx Struggling with #Intermodal shipments? Time to bring in an expert. Our LEAD engineers will help you block & brace for the perfect delivery, every time.

 

 

 


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CSX A little fuel goes a long way. We can move one ton of freight almost 500 miles on one gallon of fuel.

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Customer Service Advisory - More Snow Hitting Buffalo Area


Additional snow continues to fall on the Buffalo area, significantly affecting all transportation modes including railroads. A CSX management team from the company’s headquarters is in Buffalo, using four-wheel drive vehicles to get crews to trains, and taking other actions to restore normal operations. However, customers with shipments over the high-volume Buffalo line should continue to expect delays up to 48 hours. CSX continues to work with customers across its network to implement winterization plans.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6. Customers also are advised that they can sign up to automatically receive service advisory notifications on ShipCSX.