ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144

 
CONTACT US
SOCIAL MEDIA
PRESS RELEASES
TWITTER FEED

FOLLOW US ON TWITTER
FACEBOOK FEED
FOLLOW US ON FACEBOOK
INSTAGRAM FEED

officialcsx  What better way to celebrate the life & accomplishments of Martin Luther King Jr. than to give back to your community? Check out #TeamCSX proudly volunteering in the Jacksonville community in honor of #MLKDay#CSXCommunity#Service

 

 

 


FOLLOW US ON INSTAGRAM
YOUTUBE FEED

SUSCRIBE TO OUR YOUTUBE CHANNEL
LINKEDIN FEED

CSX New Year's Day is the ultimate tomorrow as we begin a new year. Tell us your New Year's resolution!

 
FOLLOW US ON LINKEDIN
CONTACT US

Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

News Media Contacts


The numbers below are for media contacts only.

  • For emergencies, please immediately dial 911 or the CSX Public Safety Coordination Center at 1-800-232-0144.
  • For employment questions, contact CSXConnect at 1-800-633-4045 or csxconnect@csx.com.
  • For all other questions or comments, contact our TellCSX service center at 1-877-835-5279 or tellcsx@csx.com.

 

Note to News Media: During normal business hours, contact the representative listed below for the subject or state of interest. Outside of normal business hours, call 1-855-955-NEWS (6397) and leave a detailed voicemail on the answering system. An on-call media representative will get back with you as soon as possible.

 

Media Coverage Media Contact
Financial media
National media
Trade media
Melanie Cost - 904-359-1702
Melanie_Cost@csx.com
Environment
Corporate Social Responsibility
Kaitlyn Barrett - 904-359-1037
Kaitlyn_Barrett@csx.com
Florida
Georgia
Louisiana
North Carolina
South Carolina
Tennessee
Kristin Seay - 404-350-5029
Kristin_Seay@csx.com
Connecticut
Delaware
Maryland
Massachusetts
New Jersey
New York
Pennsylvania
Washington, D.C.
Quebec
Rob Doolittle - 202-626-4939
Rob_Doolittle@csx.com
Illinois
Indiana
Michigan
Ohio
Gail Lobin - 904-359-1752
Gail_Lobin@csx.com
Alabama
Kentucky
Mississippi
Virginia
West Virginia
Laura Phelps - 904-359-1733
Laura_Phelps@csx.com  

 

Visiting CSX property: For safety and business reasons, access to CSX facilities is limited. In certain cases, visits can be arranged for journalists and photographers; a minimum of four weeks of advance notice is required. Visitors will be escorted by CSX safety personnel, and must wear appropriate personal safety equipment and sign a waiver. Email us at Corporate_Communications@CSX.com for a visitation request form.

Photographing CSX trains from vantage points on public property that are well away from private railroad property is permissible. Walking, riding or standing on railroad property is illegal and extremely dangerous. CSX generally does not allow filming for movies, television or commercials on its property.