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Management Benefits


If you were a management employee enrolled in the CSX Medical Plan, your active benefits will end on the last day of the month in which your termination or retirement occurs.

For questions about retiree benefit eligibility, go to the Benefits site directly through Employee Self Service (link on left).
 

Benefits Contacts

Benefits for Non-Medicare Retirees or retirees with non-medicare eligible dependents:

CSX Benefits Service Center
1-855-600-5124 
csxbenefits@benefitfocus.com 
www.csx.hrintouch.com

Benefits for Medicare-Eligible Retirees: Via Benefits 
1-888-612-8212 
https://my.viabenefits.com/csx 
MetLife 1-800-638-6420
www.metlife.com
401(k) Savings Plan 1-888-CSX-401K
Empower Retirement
CSX Pension Plan CSX Pension Center
1-866-CSX-PAYS
https://ypr.aon.com/csxcorp/#/
Death Notification: CSX Benefits Service Center 
1-855-600-5124 
csxbenefits@benefitfocus.com 
Railroad Retirement Questions Railroad Retirement Board
1-877-772-5772

   

CSXtra Summary Plan

For a copy of the CSXtra Summary Plan Description, access Employee Self Service from the tab on the left.