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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Environmental Policy


CSX is committed to protecting the environment and the safety and health of the public, customers and its employees in all aspects of the company’s operations. We strive to minimize impacts on the environment and the communities in which we operate. We work to maximize the business and its positive impacts by delivering the best service to our customers. The company’s decisions and actions are guided by the following principles:

Skilled and Committed Workforce

  • Conduct operations safely.
  • Leverage the CSX Environmental Management System to ensure compliance with environmental laws and regulations, internal policies and best-management practices.
  • Train and empower employees to fulfill environmental responsibilities. Communicate openly with employees, customers and the public regarding the company’s environmental programs.

Fuel Efficiency and Supply Chain Engagement

  • Improve our environmental footprint by utilizing state-of-the art technology and pollution prevention efforts to reduce energy and fuel consumption and minimize waste through comprehensive recycling and reuse initiatives.
  • Assist customers in reducing their transportation-related greenhouse gas emissions by promoting highway-to-rail conversions and continually seeking to improve our locomotive fuel efficiency.
  • Take environmental stewardship beyond CSX by encouraging suppliers to follow environmentally sustainable practices, engaging in public-private partnerships that promote environmental responsibility, and fostering communications with communities and public agencies where we operate.

Water Management and Conservation

  • Recognize water availability concerns and manage our water consumption by identifying and implementing water reduction, recycling and reuse measures.
  • Maintain the quality of our water discharges by applying good operating practices.

Recognize and Respond

  • Take immediate action to report and respond to situations that could negatively impact the environment, such as unauthorized dumping, releases or other accidents.
  • Maintain broad business continuity plans and site-specific operating plans to maximize responsiveness to events that could include those resulting from extreme weather or shifting populations.

Explore and Protect

  • Explore, test and implement the use of alternative energy sources and energy efficiency opportunities.
  • Protect local biodiversity and habitats while managing properties, constructing new facilities and managing remediation projects.
  • Continue to improve environmental performance by setting and reviewing targets and goals that protect people and the environment using sound business practices

 

CSX also created a Public Safety, Health and Environment (PSH&E) Management System – certified under the requirements of the American Chemistry Council (ACC) Responsible Care initiative and guided by standards set by ISO 14001 – to promote, measure, track and improve compliance and sustainability across operations.