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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Customer Service Bulletin - Winter Storm Nemo Update


CSX Transportation continues to slowly restore operations in the aftermath of winter storm Nemo, with most New England mainlines back in operation. However, significant snowfall accumulations must still be removed from secondary lines and sidings, and customers in the region should expect delays of 48-72 hours. Customers are urged to remove snow and ice from their locations when safe to do so to facilitate CSX service restoration.
 
Despite high winds, several feet of snow and widespread power outages, CSX crews were able to resume operations at most of the company’s facilities including the major classification yard at Selkirk, N.Y., and at intermodal terminals in Massachusetts. Shipments throughout the CSX system could be slowed as a backlog of traffic is worked off.
 
Customers with questions about shipments through the storm-impacted area can contact CSX Customer Service via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.