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CSX Customer Advisory: Update on CPKC Embargoes on U.S./Mexico Railway Crossing Bridges


December 21, 2023

 

This advisory is to provide an important update regarding the embargoes announced by Canadian Pacific Kansas City (CPKC) on Mexican border crossings due to the suspension of U.S. Customs and Border Protection (CBP) operations.

The embargoes, which affect all equipment types crossing to and from Mexico at Brownsville and Laredo, Texas, are now being limited to specific commodities. This includes:

These restrictions are in addition to those announced earlier by Union Pacific, BNSF, and Ferromex for all shipment types crossing to and from Mexico at Eagle Pass and El Paso, Texas. Please refer to our December 19 advisories for more detailed information about these previous embargo announcements.

CSX continues to work closely with other railroads to promptly address any changes that may impact your shipments, and will provide updates as the situation evolves.

Our Customer Solutions team is available to provide detailed information and answer any questions you may have about your shipments. Please feel free to contact them at 1-877-ShipCSX (1-877-744-7279). For assistance related to Carload, select option 2 from the sub-menu followed by 1, then 5 to speak with a representative. For Intermodal-related assistance, choose 2 from the sub menu and then 2, 2 to connect with a representative. Alternatively, you can submit a Shipment Problem Resolution request via www.shipcsx.com

We appreciate your understanding and patience during this time and thank you for your continued trust in CSX.