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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Service Bulletin - February 9, 2009


Released: Feb 9, 2009

Because of a February 7 bridge fire that occurred approximately eight miles east of Mobile, Ala., traffic to and from the interchanges at New Orleans and Mobile is being rerouted.

At the present time, it is expected the bridge will be out of service for approximately two weeks.

We are working with other carriers to minimize the impact to our customers. Your patience and understanding are appreciated.

If you need to contact CSX Customer Service, please call 1-877-ShipCSX, (1-877-744-7279), option 5, option 6.