September 14, 2017
CSX Transportation engineering crews continue to work 24/7 to restore service from the aftermath of Hurricane Irma. The network is now operational into Tampa, FL.
Further updates will be provided as impacted lines return to normal operation. In the meantime, CSX representatives are available to customers to discuss alternatives.
The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.
Thank you for your business.