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officialcsx  It’s Friday morning. Good luck out there. #FridayMotivation

 

 

 


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CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Irma Update: CSX Restores Operations into Tampa, FL


CSX Transportation engineering crews continue to work 24/7 to restore service from the aftermath of Hurricane Irma.  The network is now operational into Tampa, FL. 

RESTORATION SCHEDULE:

  • Tampa, FL to Miami, FL:  Further access into Tampa and Miami is dependent on state rail (Tri Rail), which is not yet able to restore service due to lack of power to road crossings.  Additional progress on this route may be available tomorrow, Friday, September 15th. 
  • Okeechobee, FL:  We are running a train for customers into the area tomorrow, Friday, September 15th.
  • Jacksonville, FL to Orlando, FL:  The route is still being evaluated with the repair timetable to be determined.  A progress report on this route may be available tomorrow, Friday, September 15th.

Further updates will be provided as impacted lines return to normal operation. In the meantime, CSX representatives are available to customers to discuss alternatives.

The CSX Customer Service team is available 24/7 to field any questions should customers need more details.  Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.
 
Thank you for your business.