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officialcsx  #RailSafety Education: it's how we're keeping our communities safe and ready for their next move. BeyondOurRails.org

 

 

 


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CSX $1.75 billion. That’s how much we’ve invested to keep our moves green: http://bit.ly/2lPT7Ve

 

 
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Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

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Customer Service Advisory - Winter Weather Update


Winter weather continues to affect service as large portions of the network dig out from heavy snow and ice, especially in the Northern Tier. Due to record snowfall in the Boston area, many New England trains were held. Northeast traffic, including shipments through the Selkirk Yard, has experienced delays due to extreme temperature, high winds and additional snowfall. Weather is also impacting operations in the Mid-Atlantic region, where snowfall and ice is forecasted through the end of the day. 

Customers with shipments through this area should anticipate delays, as weather recovery efforts continue. CSX will move backlogged shipments as space permits and traffic can be accepted at the destination. The company anticipates that full operations will resume once extreme winter conditions ease.  

Updates on service recovery efforts are available at www.csx.com. Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279).