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Customer Service Advisory: Mainline Interruption between Dothan, AL and Montgomery, AL

November 4, 2014

A northbound train derailed between Dothan and Montgomery, AL last night. Traffic scheduled to travel through this area could be delayed between 24 and 36 hours. Trains are being moved to alternate routes where available.
Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.