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Customer Service Advisory - Florida Panhandle Derailment


January 29, 2014

A CSX freight train derailed 23 rail cars Tuesday evening in Cantonment, Florida; which is located north of Pensacola. CSX and first responders are assessing the derailment, and preparing recovery operations. Freight is being re-routed where possible. Customers with shipments through this area may experience traffic delays over the next 48 to 72 hours.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.