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Customer Service Advisory - CSX Thanksgiving Operating Plan

November 21, 2014

To continue serving customer needs during the holidays, the CSXT train network will operate normally through the Thanksgiving holiday weekend. Some unit train and local train service may be adjusted depending on customer schedules. CSXT representatives will coordinate with individual customers to meet any revised holiday scheduling needs.

Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279) options 5, 6.