CSX Customer Advisory - CSX Rail Line in South Carolina Impacted by Flooding

October 7, 2015

CSX operations in South Carolina continue to be impacted by recent flooding. The line between Charleston, S.C. and Florence, S.C. is flooded near Kingstree, S.C., with water levels slowly receding. Customers with freight traveling across this line should expect delays of 24 to 48 hours. Traffic scheduled through this area is being re-routed and other lines are being restored as quickly as possible to allow service to local customers.

As conditions in the area gradually improve, rail infrastructure in some locations could be as long as a week before being fully restored. CSX continues to closely monitor operations to ensure normal train operations resume as soon as possible.

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center via www.shipcsx.com or by calling 1-877-ShipCSX (1-877-744-7279). Customers can sign up on ShipCSX to automatically receive service advisory notifications.