CSX Monitors Hurricane Irma

September 5, 2017

CSX is taking precautionary measures to protect employees, rail traffic and infrastructure from potential risks if Hurricane Irma makes landfall in the coming days. At this time, it is not known the level of impact the hurricane will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential effects on our network. All necessary actions will be taken as conditions warrant, including relocation of personnel, and rerouting rail cars and locomotives out of areas in the projected path of the hurricane.  
 
Customers with freight moving through impacted areas will be advised of any potential delays. CSX is available to work with customers to provide the latest ETA and routing information to best accommodate requests and mitigate anticipated delays. Further updates will be provided as CSX operations continues to monitor conditions and carefully evaluate any extenuating developments.   
 
The CSX Customer Service team is available 24/7 to field any questions should customers need more details.  Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.