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CSX Customer Advisory: Update -- Service Disruptions Expected from Hurricane Dorian


Saturday, August 31, 2019


CSX is continuing to monitor the path of Hurricane Dorian and has made extensive preparations for the effects of the storm. Please be advised that CSX customers in Florida, Georgia and the Carolinas may experience service disruptions as a result of Hurricane Dorian. We are working to minimize any delays as much as possible and proactively notify impacted customers.

We will continue to provide updates as we monitor the storm. Intermodal customers should refer to Real-Time Service Advisories for intermodal-specific operational actions

Please contact our Customer Solutions team should you need assistance with details regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance choose option 2 from the sub-menu and then 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2 to speak with a representative.