CSX Customer Advisory: Potential Delays in New York/New Jersey Due to Flash Flooding

July 10, 2023

Flash flooding is impacting CSX Northeast operations on the River Line subdivision, between Selkirk, New York and New Jersey. Customers are advised to expect delays of at least 24 hours as we closely monitor local conditions and evaluate potential reroutes.

Updates will be provided as needed. Please monitor our Customer Advisories and the Intermodal-specific Real-Time Service Advisories for information on potential operational actions that may become necessary, and notify your CSX contact of any site closures or changes in local service needs resulting from the storm.

The CSX Customer Solutions team is available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744- 7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.