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CSX Customer Advisory: Northeast Winter Storm Watch


February 7, 2020

CSX is closely monitoring the extreme winter weather conditions in parts of the Northeast. The company is taking precautions to protect rail traffic and infrastructure, with a primary focus on ensuring the safety of employees and meeting customer needs.
 
There are currently no delays to report. However, additional advisories will be issued as the situation warrants.
 
The CSX Customer Solutions team is available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.