CSX Customer Advisory: Hurricane Milton Update

October 8, 2024

CSX is implementing storm preparations as Hurricane Milton approaches the Florida Gulf Coast, with landfall expected Wednesday evening near Tampa Bay. Precautions are being taken to ensure employee safety and protect rail assets. Current forecasts indicate the likelihood of flash flooding, extreme winds, and tornadoes throughout much of the state, with impacts reaching as far north as Georgia and South Carolina.

Shipments through the Tampa area are likely to face delays until the storm passes. Additionally, operations at several CSX intermodal and TRANSFLO terminals are being suspended, with potential for further closures as the storm moves across central Florida. Here are details on current CSX operating measures ahead of the storm:

All CSX locomotives and cars have been relocated from low-lying areas in Tampa and will be rerouted between Baldwin and Tampa by 10 a.m. Wednesday.
We will maintain operations into and out of Waycross, Georgia, from the north, east, and west. Several trains will be staged at Baldwin, Florida, ready to move south when service is restored.
We anticipate multiple downed trees and power outages in the Wildwood, Lakeland, and surrounding Tampa Subdivisions.
Several support teams equipped with specialized, hi-rail capable track-hoes have been activated and strategically positioned for rapid response.
Replacement gates are on standby, and over 300 generators are staged in Florida to support power restoration efforts after the storm.

INTERMODAL

Intermodal gate closure times are indicated below. Customers are advised to pick up units marked as "notified" in ShipCSX before the gates close, and continue to monitor ETN and EDI messages for the latest updates on freight availability. Temporary transit delays may occur at the listed locations.

Central Florida ILC: Gate closes at 7 p.m. on Tuesday, October 8. Lift operations will halt at gate closure or sooner if wind speeds become unsafe.
Tampa, FL: Gate closes at 6 a.m. on Wednesday, October 9. Operations will stop at closure or earlier if necessary due to wind.
Jacksonville, FL: Gate remains open for drop-offs and pick-ups. Wind conditions are being watched, with potential temporary operation suspensions if needed.

TRANSFLO

The Tampa and Tampa Port facilities are under mandatory evacuation orders. The chart below lists TRANSFLO terminals actions through October 10.

TRANSFLO Terminal	Tue., Oct. 8	Wed., Oct. 9	Thu., Oct. 10
Fort Lauderdale, FL	Open	Open	Closed
Jacksonville, FL	Open	Open	Closed
Sanford, FL	Open	Close at Noon	Closed
Tampa, FL	Closed	Closed	Closed
Tampa Port	Closed	Closed	Closed

We will continue to monitor the situation closely and provide timely updates on service impacts. The CSX Customer Solutions team is available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.