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CSX Customer Advisory - Flooding in Southern Region Impacts CSX Operations


March 15, 2016
 
CSX is working closely with Western carriers who are encountering severe flood conditions which are impacting rail traffic moving through the New Orleans gateway.  Customers with trains routed through this gateway will likely experience delays.  Additional updates will be provided as CSX operations continues to monitor and re-evaluate the situation to mitigate the impact of any further delays.
 
The CSX Customer Service team is available 24/7 to field any questions should customers need more details.  Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.

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