CSX Customer Advisory – CSX Resumes Limited Railroad Operations in West Virginia

June 28, 2016
 
CSX Transportation has resumed limited railroad operations through West Virginia following historic flooding in the area.  Normal train operations have not yet resumed due to continuing washout conditions.  A timeline to resume full service has not been determined at this time.  CSX Engineering continues to assess track conditions and anticipates having the main line restored by the end of the week.  Customers with traffic through the area should still expect some delays during this period. 
 
Additional updates will be provided as CSX operations continues to monitor and re-evaluate the situation immediately on the ground and rail network.
 
The CSX Customer Service team is available 24/7 to field any questions should customers need more details.  Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com.  Customers can sign up on ShipCSX to automatically receive service advisory notifications.
 
Thank you for your business.  We are here to help should you need logistics solutions to get your products to market.