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CSX Customer Advisory – CSX Prepares for Tropical Storm Hermine


August 31, 2016

CSX is taking precautions to protect employees, rail traffic and infrastructure as forecasters predict Tropical Storm Hermine making landfall on Thursday afternoon. At this time it is not known the level of impact the storm will have on CSX operations, but its path and intensity are being closely monitored as we take steps to prepare for any potential effects on our network. Based on the current weather forecasts, we anticipate suspending operations in the following areas:

  • Jacksonville, FL to Pensacola, FL from 12:00 PM Thursday, September 1st to mid-day Friday, September 2nd
  • Waycross, GA to Thomasville, GA beginning at 12:00 PM Thursday, September 1st to mid-day Friday, September 2nd

Also, as the storm continues to be closely monitored, we anticipate suspending operations from Waycross, GA and Savannah, GA to Jacksonville, FL from early morning Friday, September 2nd until the storm passes and the railroad network in these areas are restored. CSX crews are ready to address any situations as they arise. Further updates will be provided as the situation develops.

The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.
 
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