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CSX Customer Advisory: CSX Monitors Potential Tropical Storm Barry


Thursday, July 11, 2019

CSX is taking precautions to protect employees, rail traffic and infrastructure from potential Tropical Storm Barry, which is currently forming in the Gulf of Mexico. Meteorologists are forecasting that the severe weather in the northern Gulf is likely to form into a strong tropical storm (or possible hurricane) that will make landfall on the Gulf Coast over the weekend.
 
Although the ultimate impact of the storm on CSX operations is uncertain, customers with shipments scheduled to move through the New Orleans gateway over the weekend are advised to be prepared for potential service disruptions. CSX will continue to monitor the development and path of the storm and provide customer updates as additional information becomes available.
 
The CSX Customer Support team is available to provide details and answer questions regarding shipments. Call the Customer Support team at 1-877-ShipCSX (1-877-744-7279) option 4, then 2 for Intermodal assistance OR option 5, then 6 for Carload assistance. You may also submit a Shipment Problem Resolution request via www.shipcsx.com