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CSX Customer Advisory: CSX Monitoring Winter Weather


February 3, 2023

 

CSX is closely monitoring winter weather that is expected to move across the Northeast and New England this weekend. Artic temperatures, gusty winds and icy conditions are forecast. 

CSX is prepared to implement winter storm response plans if necessary. Updates will be issued as conditions warrant. 

The CSX Customer Solutions team is available to provide details and answer questions regarding shipments. Call Customer Solutions at 1-877-ShipCSX (1-877-744- 7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.