CSX Customer Advisory: CSX Monitoring Tropical Depression Fred

August 12, 2021

CSX is monitoring the development and progress of Tropical Depression Fred, which is expected to reach south Florida with potential tropical storm strength by late Friday or early Saturday. Although the path and impacts of the storm remain uncertain, CSX is prepared to take measures to protect employees, rail traffic and infrastructure.

CSX will continue to track the storm and issue further notifications as warranted. Please monitor our Customer Advisories and the Intermodal-specific Real-Time Service Advisories.

Should operational actions become necessary, the CSX Customer Solutions team will be available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.