CSX Customer Advisory: CSX Monitoring Hurricane Lee

September 11, 2023

CSX is monitoring the path of Hurricane Lee, which could bring severe weather to the East Coast later this week. As of this morning, Lee was a category 3 hurricane located in the South Atlantic. The National Hurricane Center said Lee’s path remains highly uncertain, and it was unable to predict what impacts, if any, the storm may have on the eastern U.S.

CSX is prepared to implement storm plans if necessary, and further advisories will be issued as needed. Please monitor our Customer Advisories and the Intermodal-specific Real-Time Service Advisories for information on potential impacts.

The CSX Customer Solutions team is available to provide details and answer questions regarding shipments. Call the Customer Solutions team at 1-877-ShipCSX (1-877-744-7279). For Carload assistance choose option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, choose 2 from the sub menu and then 2, 2 to speak with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.