CSX Customer Advisory – CSX 2016 Christmas and New Year Holiday Schedule

December 16, 2016
 
Please be advised CSX Transportation operations will make the following schedule adjustments for the upcoming holidays:
 
Christmas Holiday
Curtailment of train operations will begin at 1500 hours on Christmas Eve – Saturday, December 24th through 0700 hours on Monday, December 26th. This includes road trains, yards, terminals and local trains serving customers. If service is needed during the Christmas holiday schedule, please contact CSX Customer Service in advance to make any appropriate arrangements.
 
New Year Holiday
Trains will operate on a normal schedule with the exception of limited yard and local curtailments where appropriate. If service is needed during the New Year schedule, please contact CSX Customer Service in advance to make any appropriate arrangements.
 
Winter Weather
As the first wave of significant snow events of the winter season occurs, the team will continuously monitor building winter weather conditions in the Midwest, Great Lakes regions and Northeast. Minor delays associated with frozen switches and bitter cold temperatures can be expected as CSX crews manage through this current bout of winter weather. CSX Transportation operations will activate the Winter Action Plan in the event major winter weather delays become anticipated on the network to mitigate any impact to customer shipments. As always, the company’s priorities are the safety of employees and meeting the needs of customers.
 
The CSX Customer Service team can field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications

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