CSX Customer Advisory: Bemo Bluff, Va., Derailment May Cause Delays

January 7, 2025

Please be advised that CSX is temporarily rerouting trains following a 25-car derailment today near Bremo Bluff, Virginia.

There were no injuries as a result of this incident, and we have confirmed there is no risk to the public. Safety remains the most urgent priority of the CSX team, and we are thoroughly evaluating this incident to identify the cause of this event. The cars, which were carrying coal, left the rails at a private crossing.

Our team is working diligently to restore operations safely and efficiently. However, the timeline for full restoration is not yet confirmed. We recognize the inconvenience this situation may cause and appreciate your understanding and patience as we work through this process.

CSX is committed to keeping you informed and will share updates as new information becomes available.

If you have questions or require shipment assistance, our Customer Solutions team is here to help. They can be reached at 1-877-ShipCSX (1-877-744-7279). For Carload assistance, select option 2 from the sub-menu and then 1, 5 to speak with a representative. For Intermodal assistance, select 2 from the sub menu and then 2, 2 to converse with a representative. You may also submit a Shipment Problem Resolution request via www.shipcsx.com.