September 7, 2017
CSX operations is continuing to monitor the path of Hurricane Irma and has made extensive preparations for the effects of the storm. The extent of the potential impact this system will have on CSX operations is not known at this time. Several regional operating departments are making tactical plan changes and curtailments to proactively minimize the impact of possible delays. At this time, please be advised that any shipment scheduled into the greater Miami, Fla. area today through the weekend will experience delays. Additionally, intermodal traffic destined to FEC locations will be temporarily discontinued starting at 1700 hours today until further notice. Further intermodal specific updates will be available later today on www.intermodal.com.
The Hurricane Action Plan includes, but is not limited to, the following precautions and actions:
During this process, the company’s priorities are the safety of employees, infrastructure and meeting the needs of customers. As necessary, more updates will be provided as impacts from the path and intensity of Hurricane Irma become known.
The CSX Customer Service team is available 24/7 to field any questions should customers need more details. Customers with questions about shipments can contact the Customer Service Center for assistance at 1-877-ShipCSX (1-877-744-7279), option 5, then 6 or via www.shipcsx.com. Customers can sign up on ShipCSX to automatically receive service advisory notifications.