ShipCSX  /  REPORT AN EMERGENCY: 1-800-232-0144

 
CONTACT US
SOCIAL MEDIA
PRESS RELEASES
TWITTER FEED

FOLLOW US ON TWITTER
FACEBOOK FEED
FOLLOW US ON FACEBOOK
INSTAGRAM FEED

officialcsx  It’s Friday morning. Good luck out there. #FridayMotivation

 

 

 


FOLLOW US ON INSTAGRAM
YOUTUBE FEED

SUSCRIBE TO OUR YOUTUBE CHANNEL
LINKEDIN FEED

CSX  At CSX, we believe it starts with the customer. Learn how rail can serve your business needs.http://bit.ly/2jAK9e5

 

 

 
FOLLOW US ON LINKEDIN
CONTACT US

Contact CSX

To contact CSX for non-emergency issues, use TellCSX.

Report an Emergency: 1-800-232-0144

Report any issue that risks the safety of any person immediately. Be prepared to tell us your name, location and what you observed.

Corporate Headquarters

500 Water Street, 15th Floor
Jacksonville, FL 32202
904-359-3200

CSX Transportation, Inc.

500 Water Street
Jacksonville, FL 32202
904-359-3100

MORE CONTACT INFO

Upcoming Changes to Supplemental Services


Dear Customer:

We would like to make you aware of upcoming changes to CSX Supplemental Services, beginning July 1, 2012.

In an effort to increase utilization of assets, the rates for storage and demurrage charges will be increasing. The goal of this increase is to create incentive for customers to order cars promptly to their sidings and release them back to CSX as quickly as possible, creating more capacity for car order fulfillment across our merchandise customer base.

Rates for Intra-terminal, Inter-terminal Switching and Special Train Charges also will be increasing.

                                                       July 1, 2012            Today   
Storage                                         $60 per day             $40 per day
Demurrage                                  $105 per day           $90 per day
Intra-terminal Switching            $500                         $400
Inter-terminal Switching            $500                         $400
Special Train Charges              $105 per mile         $95 per mile

For further details, please review the CSXT 8100 Tariff and the Hazmat Rules for Transportation CSXT 4049.  For tips on how to limit or avoid incurring charges for supplemental services, please consult with your account manager, contact CSX at Rail_Logistic_Svcs@csx.com or review our Supplemental Services Guide at CSX.com.

Thank you.